Computer geeks will know exactly what we are talking about! But for those of you not current on today's massive web technology, let's explain. Matrix Digital Arts & Photography has teamed up with Rackspace Hosting of San Antonio. Our website is moving to a cloud web hosting complex. What does this mean for our customers?
"No more down time", says Michael Holeda, Executive Director for MDAP. "We have received far too many phone calls from our clients complaining that either our website was extremely slow, or wasn't even available."
"That's one of the disadvantages of using shared web services", Michael continued. "When your site is hosted on a server with hundreds of other companies across the country, customers experience slow response or complete outages."
The team at Matrix Digital Arts is very excited about this move. In addition to providing extremely fast response to our web pages during peak periods, we also now have another off-site safe archival storage for thousands of images. Plus, MDAP will have the most responsive email and scheduling service available to the business market today.
Bottom line? Better customer service on all fronts!
Transition to the new web hosting facility will take a few days to complete, and will appear seamless to our customer base.